If someone has gotten ahold of your account information and they are charging it, I would recommend canceling the current Sling TV account and setting up a new one, with a different email address. Even if you change the password, the account will remain signed in. I can also tell you that Sling TV apps will remain logged in on devices until the user logs out. I’ll be canceling my account, and not creating a new one. Holy s**t, talk about a massive security fail.
Sling account password#
Sling TV’s solution? Cancel the entire account and create a new one, as changing your password doesn’t invalidate any existing sessions. Turns out, there is some unauthorized device logged into my account. Now the extras have reappeared (and them some) and I was just charged $136. Sling TV support was great and removed the extras, and issued a credit to my account. Looking at my account, there were a BUNCH of extras added (that I did not add). A while back, I was billed something like $75/mo. Once you log in and change your password only the device you log in will be able to have access to your account. In the mean time I have signed all devices out of your account you will get an error message please check your email for the password reset link. There has been a fraud claim processed for your account you will receive a email within 72 hours. Our records show your subscription will change to our basic package Best of Live TV for $19.99, please advise if that is the correct package you want. Thank you for contacting SlingTv support. Update: Apparently they can manually intervene. UPDATE: 1/25/16 – Chris received a new email from Sling TV and it looks like the company CAN manually intervene and has done so in this instance. So this means if you change your password, Sling TV does not automatically boot all devices from your account requiring them to re-login. This is what happened to user Chris Soyars, check out his story below. So long as a device remains logged into your Sling TV account, it will have access to your account. Apparently if someone gets ahold of your Sling TV account details changing your password will do nothing. Even with two factor authentication it’s a fairly simple process and you can get back into your account while keeping others out. Have you ever lost your password or forgotten your login details for a service? Usually it’s just a matter of contacting customer service or using a password reset tool to regain access or change a password.
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